How to make sure that your company’s communication keeps running during a crisis

Posted by Johnny Kromer on 20 Feb 2020 12:02:36 PM

A crisis can cripple, disrupt, or damage an organisation's reputation and operations. So how do collaboration platforms help an organisation manage and navigate a crisis?

Collaboration relies on tech to enable it to work well on day to day tasks, but it really shines during a crisis. As a rule of thumb, an organisation should strive to prevent a crisis from happening but it should still be prepared for it to hit anyway.

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Topics: Ask the expert

PABX and SIP The Risks of Not Updating Your Communication Tech

Posted by Johnny Kromer on 06 Feb 2020 12:00:00 PM

Telkom will no longer be installing or supporting copper landlines. What does this mean for organisations? What is SIP Trunking? What are their options?

An organisation's telephone system is the nerve centre of its communication infrastructure. The telephone system has evolved to offer more than voice and has come to include video, instant messaging, and more. Telephone systems are now largely software-based and come with more productivity integrations and features.

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Topics: Adoption and Change Management

Future Telecommunications: Communication Tech in 2020

Posted by Johnny Kromer on 23 Jan 2020 12:30:00 PM

How has communication tech evolved in 2019? What telecommunication software, hardware, and services should you expect in 2020?

Voice now forms part of standard offerings that customers expect, as it’s now a mainstream application. The biggest thing that excites us is the consolidation of the different applications, or how voice has merged with data and is not considered just a stand-alone product. The merging of technologies is where everything will start becoming real in 2020.

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Topics: Integration

The risks of not keeping up with software updates

Posted by Johnny Kromer on 05 Dec 2019 2:30:00 PM

Software updates are a simple security task that can often be overlooked. Not updating your software exposes your business and its operations to vulnerabilities that could cost money in the long run.

Updating software is a critical function of an IT administrator. Keeping software up to date reduces the risks of malfunctions, hacking, business loss, and business closure.

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Topics: Adoption and Change Management

[CASE STUDY] How Nashua Communications helped Exxaro Resources implement an innovative voice solution

Posted by Johnny Kromer on 08 Nov 2019 2:00:00 PM

Find out how Nashua Communications implemented Microsoft Skype for Business Online in Office 365 at this global mining corporation’s head office and numerous sites across the country for seamless internal communications. 

Exxaro Resources is a large coal and heavy mineral mining company in South Africa with facilities that are spread across Africa, Asia, Europe, and Australia. They have established themselves as an organisation that is respected by their peers for their innovation, ethics, and integrity. Nashua Communications’ eight-year-long relationship with Exxaro started when we initially installed multiple traditional Unify PABX systems for them.

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Topics: Case Study

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