In our always-on world of technology, downtime is a four-letter word and no business can afford to be cut off from their communication. That’s why regularly scheduled maintenance on your systems is critical.
Our comprehensive portfolio of product maintenance services allow our team of certified technicians to maintain your systems both on-site and remotely. And, are designed to ensure your voice solutions perform at peak efficiency and reduce the risk of downtime.
Contact us for information on our product maintenance solutions which includes:
While we work hard to maintain your systems and pride ourselves on the robustness of our solutions, technology is not 100% foolproof and a fault may happen. In the event of a fault, all reported incidents will be screened by a certified technician in the remote support centre and resolved, most likely before you even know about it. However, should the incident require on-site intervention a technician will be dispatched immediately.
Our key goals of an ITIL service management approach are:
For more detail on a truly collaborative voice solution, take a look at our Unify or Microsoft solutions. You can also fill in the below form and one of our experts will contact you and provide information on our supporting voice solutions!