Microsoft's commitment to customers during Coronavirus

Posted by Videsh Juggernarth on 06 Mar 2020 1:00:00 PM

On 5 March 2020, Jared Spataro, Corporate Vice President for Microsoft 365 released a statement to assure customers that Microsoft has everyone’s health as a top priority and how you can keep your business running with the free Microsoft Teams. Here’s what he said.

Yesterday News24 confirmed that the first case of Coronavirus has reached our shores. With the nature of our public transport system in South Africa and the fear of exposure increasing, many organisations are looking at how best to keep business going while still keeping their staff safe.

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Topics: Microsoft Insights

The future is now: How AI notifications are changing the way people do business

Posted by Johnny Kromer on 23 May 2019 11:00:00 AM

Due to the sheer volume of notifications, many people simply choose to ignore them. By using AI and machine learning, notifications can be tailored to suit individual behaviour so that the right message can be delivered at the right time. Here’s how AI and machine learning are changing the notification, and therefore business, landscape.

Push notifications are constantly improving due to technological improvements and audience segmentation that relies on geographical location or dynamic messaging. Last year Gmail introduced AI lead notifications that will only send high priority notifications and nudge reminders for important emails.  Despite this, many end users view notifications as a hassle that imposes on their privacy rather than a useful tool that is meant to enhance their user experience. End users ignore notifications if the messaging is too technical or if they fail to realise the importance of keeping a system up - to - date.

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Topics: Microsoft Insights

6 reasons to love Microsoft Power BI

Posted by Johnny Kromer on 15 May 2019 11:00:00 AM

Microsoft is Microsoft, right? It’s a certified leader on pretty much all levels of software production, but also in analytics and business intelligence platforms, including solutions such as the Microsoft Power BI platform.

Microsoft Power BI is used by data-intensive companies like supermarket chains and even London Heathrow, where a flood of data from numerous sources must be crunched and packaged, often on demand. Here are six ways Microsoft Power BI helps companies, large and small, to manage their data.

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Topics: Microsoft Insights

Ask the expert: How to change service providers | Move your Microsoft licence

Posted by Johnny Kromer on 24 Apr 2019 11:00:00 AM

Thinking of changing Microsoft Providers? Here is what you should know

In the old days, service providers used to get away with supplying licences and nothing more. The industry is starting to move away from that model to one where service providers are adding value to the licences. Customers themselves have become more discerning about the level of service they get with licences, which has become a primary reason for switching providers. The service provider needs to provide value and not just collect licence money. If your service provider is not adding value to the licences you are consuming, and are not matching your expectations, it might be time to switch.

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Topics: Microsoft Insights

Microsoft has evolved, have you?

Posted by Videsh Juggernarth on 10 Apr 2019 11:00:00 AM

Are you aware of all the changes Microsoft is making in 2019?

Microsoft is an innovative company with ventures in VOIP, business applications, operating systems, search engines, and gaming platforms just to name a few. So, they are always cooking up something new. Considering the pace of change regarding technology, it can get a bit overwhelming trying to keep up. Here are a few notable upcoming changes that you should be aware of regarding Microsoft for this year and beyond.

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Topics: Microsoft Insights

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